Handling of Personal Information

(Provisional English Translation)

  • Basic Policy for Personal Information Protection.

    Based on the POLICY FOR PERSONAL INFORMATION PROTECTION of Mitsubishi Estate Group, FINOLAB Inc. recognizes the importance of the balance between protection and usage or personal information and handle them with proper protective measures.

    Usage of Personal Information

    We would use personal information (excluding specific personal information) for the following purposes. However, specific personal information is limited to cases specified in the "Act on the Use of Numbers for Identifying Specific Individuals in Administrative Procedures".

    Personal Information of Community Members

    Purposes: Evaluation for participation in the community (initial entry, regular, as needed) / Information and contact for community management / Facility entrance / exit management / Various events / seminars / demonstration experiments / questionnaire implementation / service provision, etc.

    Acquisition methods: Directly from the person or Employer (business card, e-mail, website, etc.)

    Personal Information of Guests

    Purposes: Responding to business inquiries and requests / Information regarding various events, seminars, experiments, questionnaires, service provision, etc.

    Acquisition methods: Directly from the person (business card, e-mail, website, etc.)

    Personal Information of Business Partners

    Purposes: Responding to business inquiries and requests / Information regarding various events, seminars, experiments, questionnaires, service provision, etc.

    Acquisition methods: Directly from the person (business card, e-mail, website, etc.)

    Personal Information of Visitors

    Purposes: For contacting the person in charge and entrance / exit management

    Acquisition methods: Directly from the person

    Personal Information of those who made inquiries

    Purposes: Responding to inquiries, requests, complaints, etc.

    Acquisition methods: Directly from the person (business card, e-mail, website, etc.)

    Personal Information of company employees

    Purposes: Personnel and labor management and business confirmation of accounting, general affairs, etc.

    Acquisition methods: Directly from the person (business card, e-mail, website, etc.)

    If it becomes necessary to change the above purpose of use, the consent of the customer shall be obtained, unless permitted by law. However, use of specific personal information is limited to the purpose specified in the "Act on the Use of Numbers for Identifying Specific Individuals in Administrative Procedures" regardless of the consent of the customer.

    In addition, we may outsource a part of our business and entrust personal information to the outsourced company to the extent necessary. When depositing personal information, we would select a contractor who maintains a certain level of personal information protection, and take necessary measures such as concluding a contract for the handling of personal information, and supervise the contractor to the extent necessary and appropriate.

    Provision to 3rd Party

    We will not provide or disclose personal information to any third party except when depositing personal information with the above mentioned outsourced company and when any of the following applies.

    • With the consent of the person. However, regarding specific personal information, regardless of the consent of the person, it is limited to the case specified in the "Act on the Use of Numbers for Identifying Specific Individuals in Administrative Procedures".

    • When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person

    • When disclosure / provision is required based on other laws and regulations

    Disclosure / correction / suspension / deletion of personal information

    For requests for disclosure, correction, suspension of use, deletion, etc. of personal information, and other inquiries, please contact the following with your name and contact information (email address or telephone). After confirming that you are the person or the agent, we will respond within a reasonable period of time.


    FINOLAB Inc.
    〒100-0004 1-6-1 Otemachi, Chiyoda, Tokyo